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Ben Kennedy  
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 More options Jun 27 2005, 7:44 pm
Newsgroups: can.internet.highspeed
From: Ben Kennedy <b...@zygoat.caNOSPAM>
Date: Mon, 27 Jun 2005 19:44:00 -0400
Subject: Re: IStop down again?
In article <1119915033.966493.275...@g49g2000cwa.googlegroups.com>,

 "PG" <paul.greb...@gmail.com> wrote:
> Is IStop down... again?

> I'm on a remote network now, and I haven't been able to connect to my
> machine at home for a few hours now.  I can't reach www.istop.com
> either.

I am on iStop DSL, and haven't had any problems today.

It looks like there is a routing problem in the 24.226 network (Cogeco),
though, because I can't get to you (the headers reveal that you posted
the message from 24.150.192.149):

traceroute to 24.150.192.149 (24.150.192.149), 64 hops max, 40 byte
packets
 1  192.168.0.1  1.274 ms  0.370 ms  0.282 ms
 2  192.168.10.1  1.123 ms  1.069 ms  1.103 ms
 3  66.11.165.1  16.697 ms  15.218 ms  15.031 ms
 4  66.11.167.166  15.473 ms  24.225 ms  16.443 ms
 5  66.11.167.167  46.837 ms  16.538 ms  15.667 ms
 6  198.32.245.27  16.666 ms  15.437 ms  15.838 ms
 7  24.226.0.102  16.377 ms  17.356 ms  17.155 ms
 8  24.226.0.218  15.544 ms  16.355 ms  16.729 ms
 9  24.226.9.98  19.247 ms  19.069 ms  17.912 ms
10  24.226.9.102  20.251 ms  20.245 ms  20.366 ms
11  * * *
12  * * *
13  *^C

-ben

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dus...@gmail.com  
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 More options Jun 27 2005, 8:20 pm
Newsgroups: can.internet.highspeed
From: dus...@gmail.com
Date: 27 Jun 2005 17:20:33 -0700
Local: Mon, Jun 27 2005 8:20 pm
Subject: Re: IStop down again?
Well, I'm down too. Modem's synching but I can't log in. This is a
traceroute from Rogers:

fly:~ dusanv$ traceroute -n istop.com
traceroute to istop.com (66.11.168.194), 64 hops max, 40 byte packets
 1  192.150.23.1  29.582 ms  3.364 ms  3.293 ms
 2  24.100.110.1  24.642 ms  39.240 ms  35.392 ms
 3  10.1.70.129  26.239 ms  25.833 ms  22.059 ms
 4  66.185.83.185  32.704 ms  25.498 ms  29.855 ms
 5  66.185.82.129  59.619 ms  23.132 ms  28.771 ms
 6  66.185.82.125  29.395 ms  73.827 ms  26.795 ms
 7  66.185.81.13  52.062 ms  51.212 ms  48.320 ms
 8  216.6.82.33  58.389 ms  51.874 ms  53.125 ms
 9  216.6.82.6  80.596 ms  62.735 ms  79.983 ms
10  216.6.63.22  93.459 ms  81.388 ms  59.925 ms
11  154.54.10.73  57.343 ms  65.336 ms  65.938 ms
12  154.54.2.197  61.287 ms  56.615 ms  65.367 ms
13  66.28.4.82  59.775 ms  59.325 ms  68.420 ms
14  66.28.4.117  82.027 ms  62.152 ms  78.763 ms
15  66.28.4.218  103.523 ms  68.816 ms  104.758 ms
16  38.112.37.50  75.769 ms  278.393 ms  57.916 ms
17  38.112.21.198  58.695 ms  217.019 ms  391.206 ms
18  66.11.167.161  171.502 ms  94.826 ms  263.104 ms
19  * * *
20  * * *
^C


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Yo Ho Ho  
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 More options Jun 27 2005, 8:26 pm
Newsgroups: can.internet.highspeed
From: Yo Ho Ho <N...@such.thing.com>
Date: 28 Jun 2005 00:26:35 GMT
Local: Mon, Jun 27 2005 8:26 pm
Subject: Re: IStop down again?
Ben Kennedy <b...@zygoat.caNOSPAM> wrote in
news:ben-B39B3E.19440027062005@news2.istop.com:

> In article <1119915033.966493.275...@g49g2000cwa.googlegroups.com>,
>  "PG" <paul.greb...@gmail.com> wrote:

>> Is IStop down... again?

>> I'm on a remote network now, and I haven't been able to connect to my
>> machine at home for a few hours now.  I can't reach www.istop.com
>> either.

> I am on iStop DSL, and haven't had any problems today.

Can't get there from Rogers.

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JF Mezei  
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 More options Jun 27 2005, 8:38 pm
Newsgroups: can.internet.highspeed
From: JF Mezei <jfmezei.spam...@teksavvy.com>
Date: Mon, 27 Jun 2005 20:38:47 -0400
Local: Mon, Jun 27 2005 8:38 pm
Subject: Re: IStop down again?
At 20:36 EDT:

 9 p5-0.core01.yyz01.atlas.cogentco.com.    (66.28.4.214    ):    46ms  
    46ms       45ms  
10 g0-1.na01.b011027-1.yyz01.atlas.cogentco (38.112.37.50   ):    46ms  
    46ms       45ms  
11 6042147canada_inc.demarc.cogentco.com.   (38.112.21.198  ):    47ms  
    46ms       46ms  
12 ip161-167.tor.istop.com.                 (66.11.167.161  ):    45ms  
    46ms       46ms  
13     *          *          *    
14
•Cancelled by user•

So it seems that Ralph's Ottawa-Toronto link is down again.

(161-167 is the router to which the ottawa-toronto line is connected
when coming from the outside world)


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JF Mezei  
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 More options Jun 27 2005, 8:48 pm
Newsgroups: can.internet.highspeed
From: JF Mezei <jfmezei.spam...@teksavvy.com>
Date: Mon, 27 Jun 2005 20:48:41 -0400
Local: Mon, Jun 27 2005 8:48 pm
Subject: Re: IStop down again?

PG wrote:
> that someone is looking into this.  I need some reassurance that
> they've haven't just closed up shop, every time they're gone for more
> than a few minutes.

From the outside world, we can still reach one router that belongs to
istop. So they aren't completely gone.

And they wouldn't go in one day. If Bell shuts them down again, parts of
ISTOP would still stay up (in toronto) and they would setup
www.istop.com in Toronto to bypass all bell infrastructure, like they
had done in the final hours of their big fault last december.

However, the more likely scenario would be Bell forcing ISTOP to ditch
its remaining DSL customers (it was forced to ditch its non-PPPoe
customers a few weeks ago), and this would be done by selling those
customers to another ISP, with whatever revenus used to pay debts.


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Ben Kennedy  
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 More options Jun 27 2005, 8:50 pm
Newsgroups: can.internet.highspeed
From: Ben Kennedy <b...@zygoat.caNOSPAM>
Date: Mon, 27 Jun 2005 20:50:36 -0400
Local: Mon, Jun 27 2005 8:50 pm
Subject: Re: IStop down again?
In article <1119918033.367322.199...@f14g2000cwb.googlegroups.com>,

 dus...@gmail.com wrote:
> Well, I'm down too. Modem's synching but I can't log in. This is a
> traceroute from Rogers:

Well, yep, I guess their Ottawa link must be down again.  Fortunately
for me, I am still synced and logged in from earlier, and terminating in
Toronto (try hitting me at 66.11.173.61).  But I can't resolve
www.istop.com nor ping it by number (or anything else on 66.11.168.*).

I suppose if I were to reboot my modem, I would be SOL.

-ben

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JF Mezei  
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 More options Jun 27 2005, 9:46 pm
Newsgroups: can.internet.highspeed
From: JF Mezei <jfmezei.spam...@teksavvy.com>
Date: Mon, 27 Jun 2005 21:46:18 -0400
Local: Mon, Jun 27 2005 9:46 pm
Subject: Re: IStop down again?

Ben Kennedy wrote:

But I can't resolve

> www.istop.com nor ping it by number (or anything else on 66.11.168.*).

www.istop.com (66.11.168.194)

(try hitting me at 66.11.173.61).  

11 6042147canada_inc.demarc.cogentco.com.   (38.112.21.198  ):    47ms  
    46ms       45ms  
12 66.11.167.162                            (66.11.167.162  ):    47ms  
    46ms       46ms  
13 66.11.173.61                             (66.11.173.61   ):    63ms  
    65ms       65ms  
• Trace completed 27/06/2005 21:43:04     •

Hope I didn't hurt you too much when I hit you :-)

Interesting that from cogent, it goes to a different router (167.162
instead of 167.161 for the ottawa link).

I take it 6042147canada_inc.demarc.cogentco.com is the first ISTOP
router I hit ? (I see a cogent IP address from my end, but I guess it
has an istop IP on the other side).


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JF Mezei  
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 More options Jun 27 2005, 10:41 pm
Newsgroups: can.internet.highspeed
From: JF Mezei <jfmezei.spam...@teksavvy.com>
Date: Mon, 27 Jun 2005 22:41:18 -0400
Local: Mon, Jun 27 2005 10:41 pm
Subject: Re: IStop down again?
BTW, I just tried a few looking glasses. They only show routes via
cogent into ISTOP, even from a NAC looking glass.

Shouldn't both NAC and Cogent show up in BGPs even if the cogent one has
higher priority ?

Or has istop decided to funnel all incoming traffic via cogent and
turned off advertising its AS number on the NAC side of the router ?

If Cogent goes down, wouldn't this require manual intervention from
istop folks to start broadcasting a route on the NAC side ?


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dus...@gmail.com  
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 More options Jun 28 2005, 12:50 am
Newsgroups: can.internet.highspeed
From: dus...@gmail.com
Date: 27 Jun 2005 21:50:22 -0700
Local: Tues, Jun 28 2005 12:50 am
Subject: Re: IStop down again?
It's back up now it seems although the web site seems to be down???

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JF Mezei  
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 More options Jun 28 2005, 12:57 am
Newsgroups: can.internet.highspeed
From: JF Mezei <jfmezei.spam...@teksavvy.com>
Date: Tue, 28 Jun 2005 00:57:19 -0400
Local: Tues, Jun 28 2005 12:57 am
Subject: Re: IStop down again?
Istop's now been down for 5 hours. I assume/hope it will be back up when
we wake up.

But still, I have a eerie feeling that there is more to these relatively
frequent interruptions of this one link than meets the eye.  

No matter the causes behind the scenes, ISTOP is probably going to be
losing customers. DSl customers don't generate much profit, but web
hosting does. And web hosting done in ottawa is a big bread winner for
ISTOP and is affected by the downing of this link.

If Bell is playing tricks on Ralph, you'd think Ralph would switch this
critical link to another supplier. Plenty of possible speculation on why
he isn't switching.


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Ben Kennedy  
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 More options Jun 28 2005, 1:04 am
Newsgroups: can.internet.highspeed
From: Ben Kennedy <b...@zygoat.caNOSPAM>
Date: Tue, 28 Jun 2005 01:04:28 -0400
Local: Tues, Jun 28 2005 1:04 am
Subject: Re: IStop down again?
In article <1119934222.834486.300...@z14g2000cwz.googlegroups.com>,

 dus...@gmail.com wrote:
> It's back up now it seems although the web site seems to be down???

Yeah, still can't seem to reach anything on the Ottawa (66.11.168)
network.

For some amusement, and reminder of the fun we had in December, look at
<http://smtp.istop.com/> which apparently was the stand-in for 'www'.

-ben

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JF Mezei  
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 More options Jun 28 2005, 1:16 am
Newsgroups: can.internet.highspeed
From: JF Mezei <jfmezei.spam...@teksavvy.com>
Date: Tue, 28 Jun 2005 01:16:00 -0400
Subject: Re: IStop down again?

dus...@gmail.com wrote:

> It's back up now it seems although the web site seems to be down???

You wrote message at 00:50. At 00:58, my traceroutes from the outside of
istop still stop at the toronto router.

Name resolution still fails on dci.doncaster.on.ca, but ns.istop.com
66.11.168.199 seems to be accessible now, but check the route:

10 g0-1.na01.b011027-1.yyz01.atlas.cogentco (38.112.37.50   ):    
11 6042147canada_inc.demarc.cogentco.com.   (38.112.21.198  ):    
12 gw-tht.torontointernetxchange.net.       (198.32.245.1   ):  
13 fe-0-0.dsl3-tor.tht.net.                 (216.126.88.29  ):    47ms  
    46ms       47ms  
14 ns.istop.com.                            (66.11.168.199  ):    64ms  
    63ms       70ms  

One can speculate a lot about this. When Bell last screwed ISTOP, istop
setup its name server and a small web site in toronto until service was
restored.

Right now, they would have reprogrammed their toronto router to shift
specific IPs over to tht, and gotten tht to accept to route those IPs.

Wouldn't it be ironic if THT dumped their customers onto look, only to
then buy the remnants of ISTOP ?


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Edson gray  
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 More options Jun 28 2005, 6:54 am
Newsgroups: can.internet.highspeed
From: "Edson gray" <EdsonGray...@hotmail.com>
Date: Tue, 28 Jun 2005 06:54:35 -0400
Local: Tues, Jun 28 2005 6:54 am
Subject: Re: IStop down again?
Yep same here. I can connect using my old USRobitics modem but not with the
DSL modem. I just payed for my next month today :-(
Time to start thinking about changing again. Where do I go? Videotron or
Bell...
Edson
"PG" <paul.greb...@gmail.com> wrote in message

news:1119915033.966493.275750@g49g2000cwa.googlegroups.com...

> Is IStop down... again?

> I'm on a remote network now, and I haven't been able to connect to my
> machine at home for a few hours now.  I can't reach www.istop.com
> either.

> No one's answering in the office when I call, either.  I'd like to know
> that someone is looking into this.  I need some reassurance that
> they've haven't just closed up shop, every time they're gone for more
> than a few minutes.

----== Posted via Newsfeeds.Com - Unlimited-Uncensored-Secure Usenet News==----
http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+ Newsgroups
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Geoffrey Welsh  
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 More options Jun 28 2005, 6:56 am
Newsgroups: can.internet.highspeed
From: "Geoffrey Welsh" <re...@newsgroup.please>
Date: Tue, 28 Jun 2005 06:56:16 -0400
Local: Tues, Jun 28 2005 6:56 am
Subject: Re: IStop down again?
It gets even stranger!  A trace to the substitute web site goes via Shaw/Big
Pipe and their TORIX peering with iStop:

  3     8 ms     9 ms    31 ms  216.254.128.1 [216.254.128.1]
  4    14 ms     8 ms     8 ms  ge-1-1.bb2.tor.primus.ca [216.254.129.168]
  5    10 ms    14 ms    11 ms  ra1sh-ge4-2-11.mt.bigpipeinc.com
[66.244.223.173]
  6     9 ms    16 ms    16 ms  rc2sh-ge9-3.mt.shawcable.net [66.163.66.38]
  7     8 ms     9 ms     8 ms  gw-istop.torontointernetxchange.net
[198.32.245.25]
  8    13 ms     9 ms    10 ms  ip163-167.tor.istop.com [66.11.167.163]
  9    23 ms    32 ms     9 ms  smtp.istop.com [66.11.167.126]

But a trace to www.istop.com [66.11.168.194] goes via Cogent, not Big Pipe:

  3    17 ms    14 ms    11 ms  216.254.128.1 [216.254.128.1]
  4    12 ms    12 ms     8 ms  ge-1-1.bb1.tor.primus.ca [216.254.129.164]
  5    15 ms    15 ms     9 ms  g2.ba22.b011027-0.yyz01.atlas.cogentco.com
[38.112.1.5]
  6    11 ms     9 ms     9 ms  g1-1.core01.yyz02.atlas.cogentco.com
[66.28.6.29]
  7     8 ms    10 ms    12 ms  p15-1.core01.yyz01.atlas.cogentco.com
[154.54.2.229]
  8    13 ms     9 ms    12 ms  g0-1.na01.b011027-1.yyz01.atlas.cogentco.com
[38.112.37.50]
  9    10 ms     8 ms     9 ms  6042147Canada_Inc.demarc.cogentco.com
[38.112.21.198]
 10    10 ms     9 ms     9 ms  ip161-167.tor.istop.com [66.11.167.161]
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.

Note that the two destination IPs (66.11.167.126 and 66.11.168.194) are
within a single /20 associated with Doncaster/iStop's AS and yet they are
being routed differently from Primus.  I can't see exactly what Big Pipe is
advertising because I haven't found a looking lass that shows Big Pipe
advertising a route to AS21936 (traces from Allstream in Canada and AT&T in
the US do not show the Big Pipe route, either), but, since Primus knows
about it, Big Pipe must be advertising it to some peers...


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Geoffrey Welsh  
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 More options Jun 28 2005, 7:03 am
Newsgroups: can.internet.highspeed
From: "Geoffrey Welsh" <re...@newsgroup.please>
Date: Tue, 28 Jun 2005 07:03:29 -0400
Local: Tues, Jun 28 2005 7:03 am
Subject: Re: IStop down again?

Edson gray wrote:
> Time to start thinking about changing again. Where do I go? Videotron
> or Bell...

Why stoop to either?  There are perfectly good third party DSL providers
(Teksavvy gets a lot of mention here thanks to JF; I can't complain about
Primus; there are probably many, many more.)

--
Geoffrey Welsh <Geoffrey [dot] Welsh [at] bigfoot [dot] com>
Never leave until tomorrow what can wait until next week.


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Laurent  
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 More options Jun 28 2005, 8:22 am
Newsgroups: can.internet.highspeed
From: Laurent <fa...@faked.faked>
Date: Tue, 28 Jun 2005 08:22:35 -0400
Local: Tues, Jun 28 2005 8:22 am
Subject: Re: IStop down again?

PG wrote:
> Is IStop down... again?

There's nothing like a >24 hours downtime twice a year to remind you how
mom-and-pop server-in-the-closet basement operation iStop is running.

The price is good though. So, I can't quite complain, i'll just sit
tight on my neighbor's free wifi for the time being...

Laurent


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Nimrod  
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 More options Jun 28 2005, 9:05 am
Newsgroups: can.internet.highspeed
From: "Nimrod" <nimrod.le...@gmail.com>
Date: 28 Jun 2005 06:05:33 -0700
Local: Tues, Jun 28 2005 9:05 am
Subject: Re: IStop down again?
Speakin of sitting tight, while checking this very board for news - on
my neighbor's free wifi - heheh. Me2 !

Seriously, tho. I'm fed up with iStop. Empasis on the "Stop"! I've been
with them for a while, but now that naked DSL is being quietly brough
out, I'm gonna go with whichever reliable provider I can find and nix
my land line anyway.

I've read some posts that perhaps the writting is on the wall for iStop
- that they just can't compete as a reseller and their customers (like
me) should be looking elsewhere.

Any thoughts on VIF (I'm in the Montreal area) or Mustang? I think only
Sympatico offers naked DSL right now, but the CRTC has to move in soon,
no?

Well, there's always 56k...god, what did I put in my coffee this morn?
Ouch.


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Laurent  
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 More options Jun 28 2005, 9:17 am
Newsgroups: can.internet.highspeed
From: Laurent <fa...@faked.faked>
Date: Tue, 28 Jun 2005 09:17:32 -0400
Local: Tues, Jun 28 2005 9:17 am
Subject: Re: IStop down again?
Heh well, I've always found iStop to beat the others with what it had to
offer me. Cheap prices, cheap static ip, reverse lookup of my domain,
unlimited upstream, generous downstream, no port blockage whatsoever
both-ways.

So these are the reasons why i'm coping with the outage and various
downtimes iStop has. I've been told teksavvy was very close to them with
the offer and price.

As soon as I can ditch my landline, i'm doing that as well. But not to
go back with bell at twice the price.

Laurent


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jknot...@gmail.com  
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 More options Jun 28 2005, 10:11 am
Newsgroups: can.internet.highspeed
From: jknot...@gmail.com
Date: 28 Jun 2005 07:11:39 -0700
Local: Tues, Jun 28 2005 10:11 am
Subject: Re: IStop down again?

   I think that's what bugs me more then anything else.

   Add a message to the voicemail explaining what is going on at least.
Generally when a company doesn't update its customers as to the current
situation, it often means they are bust and could care less.

   With istop however, it's almost the norm.

   Anyhow, I gave them one chance last time this happened. This is it
for me. I just switched out.

   J


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verzonnen  
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 More options Jun 28 2005, 10:16 am
Newsgroups: can.internet.highspeed
From: "verzonnen" <verzon...@hotmail.com>
Date: 28 Jun 2005 07:16:14 -0700
Local: Tues, Jun 28 2005 10:16 am
Subject: Re: IStop down again?

PG wrote:
> I would like to at least hear something from them.  I tried calling
> yesterday and the phone just rang.  Then the recorded voice said that
> voice mail was unavailable.  I expect them not to just leave people
> wondering like this when they go down.  If someone in the company has
> an internet connection, how about posting something here?

I am extremly pissed of with them, they coold have left a voice
recording if they are to chicken to answer the phone......

I am looking for a different provider and to be sure it will not be
sypatico either.  (Where two fight they are usualy both to blame)


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PG  
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 More options Jun 28 2005, 10:26 am
Newsgroups: can.internet.highspeed
From: "PG" <paul.greb...@gmail.com>
Date: 28 Jun 2005 07:26:40 -0700
Local: Tues, Jun 28 2005 10:26 am
Subject: Re: IStop down again?
More discussion here:

http://www.dslreports.com/forum/remark,13676121

Scroll down until you get to the June 27th postings...


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Laurent  
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 More options Jun 28 2005, 10:16 am
Newsgroups: can.internet.highspeed
From: Laurent <fa...@faked.faked>
Date: Tue, 28 Jun 2005 10:16:53 -0400
Local: Tues, Jun 28 2005 10:16 am
Subject: Re: IStop down again?
Reminds me of "Pragma Internet" in Ste-Therese, QC many years ago. One
friday night, nothing. Connection dropped, no phone no nothing. We drove
down there and saw that the entire offices had been emptied. But the
door was not broken.

...

:)

lauretn


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Laurent  
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 More options Jun 28 2005, 10:21 am
Newsgroups: can.internet.highspeed
From: Laurent <fa...@faked.faked>
Date: Tue, 28 Jun 2005 10:21:21 -0400
Local: Tues, Jun 28 2005 10:21 am
Subject: Re: IStop down again?

verzonnen wrote:
> I am extremly pissed of with them, they coold have left a voice
> recording if they are to chicken to answer the phone......

Just because it's easy and free, i'm leaving my cellphone on automatic
redial to istop. I've been havign a busy signal for half an hour already...

Laurent


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verzonnen  
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 More options Jun 28 2005, 11:12 am
Newsgroups: can.internet.highspeed
From: "verzonnen" <verzon...@hotmail.com>
Date: 28 Jun 2005 08:12:28 -0700
Local: Tues, Jun 28 2005 11:12 am
Subject: Re: IStop down again?
Well I just called teksavvy, their prices are similar and they set me
up on for a dsl login (http://www.teksavvy.com/web/prices_Login.htm)
while I was on the line with them.  I was happy with Istop untill this
happened but they better come up with a very good explanation, or else
I will cancel istop and swap alltogether.  (I probably will anyway)

IMHO calling them on nonstop redial is a bit over the top,  Just
because they (istop) are not behaving in a professional manner, that
does not mean we have to behave like that tempting as it may be ;)


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Laurent  
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 More options Jun 28 2005, 11:04 am
Newsgroups: can.internet.highspeed
From: Laurent <fa...@faked.faked>
Date: Tue, 28 Jun 2005 11:04:33 -0400
Local: Tues, Jun 28 2005 11:04 am
Subject: Re: IStop down again?

jknot...@gmail.com wrote:
>I just switched out.

>    J

Who did you switch for?

I'm suddently on the market for an alternative.

Laurent


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