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Message from discussion Problems with installing Realtek HD Audio Driver to Window XP

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Thread-Topic: Problems with installing Realtek HD Audio Driver to Window XP
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From: =?Utf-8?B?RGFuU2hveA==?= <DanS...@discussions.microsoft.com>
References:  <61CCD892-78AD-438D-9C46-346228C067FD@microsoft.com> <h8kq80$ts7$1@aioe.org> <CB3C7E7C-8B79-4212-98D3-DF843D2BC311@microsoft.com> <h8na8r$q2u$1@aioe.org>
Subject: Re: Problems with installing Realtek HD Audio Driver to Window XP
Date: Tue, 15 Sep 2009 17:10:01 -0700
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Thanks, finally got it worked as follow your method.  I did not think first 
place about look in the system devices in the device manager.  I entered in 
Safe Mode. I did disabled all audio showed in the Sound Video Games 
controllers.  Then I go to System Devices and found that one I asked about 
it, finally, I disabled it first. Then I uninstalled all audio in the Sound 
Video Games controllers. Then go back to System Devices to uninstall that 
one.  Then I reboot then went into safe mode to make sure. It is cleared, as 
when the window hardware found, I said not at this time for now then i 
installed lastest RelTek audio driver from internet and it succesfully 
installed.  Then I reboot as it asked for it.  Let it run in normal window, 
then it asked for window hardware found, I go ahead click to update, it added 
"UAA Mircosoft...." 

I went tested to check on the sound folders in the control panel, finally it 
showed RelTek information.  Now Finally I able to run the games and programs 
which required for it.  Thanks for hint, now I will remember in future.  

Thanks,
Dan

"Paul" wrote:

> This is the recipe provided by Asus Tech Support for the RealTek
> problem. I don't have an original link for this, and this
> is my own paraphrasing of the procedure. I think the original
> advice may have been an email from Tech Support.
> 
> 1)Go in safe mode    [ Press F8 when the computer is booting ]
> 
> 2)Disable the HD audio device under Sound Video Games
>    controllers, do not uninstall it here!
> 
> 3)Disable under the system devices "Microsoft UAA bus driver for high
>    definition audio", do not uninstall it here!
> 
> 4)Now uninstall the "Microsoft UAA bus driver for high definition audio"
>    (via this device manager in safe mode), the HD audio device will then
>    also be uninstalled automatically.
> 
> 5)Install the latest driver for your motherboard.
> 
> By using Safe Mode, it is possible the OS will allow you to
> do the uninstall of UAA step.
> 
> HTH,
>     Paul


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